What is the Board vs. Manager’s Role?
Introduction
Serving on a co-op, condo, or HOA board is no small responsibility. Board members are volunteers who dedicate their time to making decisions that shape their communities. At the same time, boards partner with property managers who handle the daily operations that keep buildings running smoothly. Understanding how these roles complement each other is the key to efficiency, transparency, and a thriving community.
The Role of the Board
Boards are responsible for governance. This includes setting policy, approving budgets, and enforcing governing documents in the best interest of all members. Boards have a fiduciary duty to act for the good of the community as a whole, not individual agendas. They also guide long-term planning and ensure compliance with laws and regulations.
In our experience, the most effective boards stay focused on policy and vision while trusting their manager to carry out the day-to-day.
The Role of the Manager
The property manager serves as the operational partner to the board. Managers implement board decisions, oversee vendors, handle resident communications, and ensure the property runs efficiently day-to-day. While the board sets direction, the manager brings professional expertise, provides advice, and executes decisions with consistency. At Jonasvar, we see ourselves as the hands-on extension of the board, ensuring every decision is carried out accurately and on time.
Why Role Clarity Matters
Sometimes responsibilities overlap because board members care deeply about their communities and want to be involved in everything. But when governance and management blur together, inefficiencies and stress follow. Clear role definition allows boards to stay focused on strategy and fiduciary responsibility, while managers handle operations and execution. This creates better outcomes for both residents and the property.
Working Together Effectively
The most successful partnerships come from strong communication. Jonasvar helps boards establish protocols such as structured agendas, monthly management reports, and digital portals that provide updates on finances, maintenance, and vendor performance. This ensures boards stay fully informed without having to micromanage operations.
The Jonasvar Difference
Many management companies attend meetings, take notes, and leave. Jonasvar takes a more active role. We coach boards, provide professional guidance, and handle execution so board members can focus on their volunteer governance role without feeling overextended. By empowering boards with knowledge and transparency, we help communities avoid miscommunication, reduce stress, and achieve better results.
The Bottom Line
Board members volunteer their time to serve their communities. Managers ensure the community runs smoothly day-to-day. When both roles are respected and supported, the result is a more efficient, transparent, and successful property.
Let Us Help
At Jonasvar Inc., we manage your property like it’s our own by partnering with boards to clarify roles, improve communication, and deliver results that benefit the entire community.
Wondering if your board and manager are working as effectively as they could?